However, have you ever wondered how your parents manage their money? Gone are the days of giant chequebooks and waiting in line at the bank. Today, Canada is buzzing with a new kind of financial magic:...
In the dynamic mosaic digital landscape of Canada, cybersecurity poses a formidable and frontline challenge for organizations across all sectors. With the proliferation of cyber threats on the back of technological advancement, safeguarding sensitive data and...
Coronavirus or COVID-19, in addition to the technology of digitalization, has been the cause of re-shaping the business-tech environment. Employee health and safety is...
CLEARLY DEFINE CUSTOMER SERVICE TRAINING GOALS
When conducting the main goal customer service training should be kept in mind. Identify the results you expect and...